FAQ

FREQUENTLY ASKED QUESTIONS

ORDERS

How do I place an order?

Browse the FVCKINO store, select your product and size, add it to your cart and complete checkout.

Do you use print-on-demand?

Yes. Selected FVCKINO products are produced using a print-on-demand model. This means some products are made after an order is placed.

How long will my order take?

Production and delivery times can vary depending on the product and your delivery location. Please check the estimated delivery information provided on the product page or at checkout.

NFC

What is the NFC tag?

Selected FVCKINO products contain an NFC tag that connects the physical product to a digital FVCKINO experience.

How do I scan my NFC tag?

On a compatible smartphone, bring the phone close to the NFC area of the product. Your phone should recognise the tag if NFC is supported and enabled.

My phone isn't detecting the tag. What should I do?

Make sure NFC is supported and enabled on your phone. Try moving the phone slowly around the NFC area of the product. NFC detection can vary between devices.

SIZING

How do I choose my size?

Check our Size Guide before ordering. Compare the measurements with a garment you already own to help choose the best fit.

DELIVERY

Where do you deliver?

Delivery availability and costs are shown during checkout and may depend on your location.

Can I track my order?

If tracking is available for your order, tracking information will be provided once your order has been dispatched.

RETURNS

Can I return or exchange my order?

Returns and exchanges are subject to our Returns & Refunds Policy. Please review the policy before placing your order.

CONTACT